Privacy Policy
Last updated: February 7, 2024
The privacy of your data—and it is your data, not ours!—is a big deal to us at Mazlabs. In this policy, we lay out: what data we collect and why; how your data is handled; and your rights with respect to your data. We promise we never sell your data: never have, never will.
This policy applies to all products built and maintained by Mazlabs, including Starwise (starwise.io). If you have any questions or concerns about this policy or your data, please feel free to contact us at any time.
What we collect and why
Our guiding principle is to collect only what we need. Here’s what that means in practice:
Identity and access
When you sign up for Starwise, we ask for identifying information such as your name, email address, and maybe a company name. That’s so you can personalize your new account, and we can send you updates, security alerts, and other essential information.
Billing information
If you sign up for a paid service of Starwise, we’ll need your payment information to process payments. Credit card information is processed directly by our payment processor, and we never store it on our servers.
Product interactions
We store on our servers the content that you upload or generate through your use of Starwise. This includes online reviews, customer feedback, and any suggested responses or customizations you make in the platform. We keep this content as long as your account is active to provide you with our services and help you manage and improve your online reputation effectively.
Website interactions
We collect information about how you interact with our websites and services for analytics and improvement purposes. This includes, for example, your browser type and how you navigate our site.
When we access or disclose your information
- To provide services you’ve requested, we may need to access or share your information. For example, to process payments, we might need to share your billing details with our payment processors.
- To help you troubleshoot or squash a software bug, with your permission, we may need to access your data. We will always ask for your consent before doing so.
- When required under applicable law, we may be compelled to share your information with authorities or in response to legal processes.
Your rights with respect to your information
At Mazlabs, we believe you should have control over your information. You have the right to access, update, delete, and control how we use your personal data. If you have any questions or want to exercise your rights, please contact us.
How we secure your data
We take security seriously and implement industry-standard measures to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Data retention
We retain your information only for as long as necessary to provide you with our services and as described in this Privacy Policy.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].