Terms Of Service

Last updated: February 7, 2024

Thank you for choosing Starwise! Our services are designed to help you manage, analyze, and respond to online reviews effectively, enhancing your brand's online reputation. These Terms of Service govern your access to and use of Starwise and are an agreement between Mazlabs ("we", "our", or "us") and you or the entity you represent ("you"). By using our services, you agree to these terms.

1. Services Description

Starwise provides a platform for analyzing online reviews and suggesting responses based on your business's voice and tone. Our services include review analysis, response suggestions, and performance insights to help you improve your brand's interaction with customers.

2. Account Registration

To access Starwise, you must register an account providing accurate and complete information, including a valid email address. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

3. Use of Services

You may use Starwise solely for your personal or business use to manage online reviews. You agree not to misuse the services or help anyone else do so. The content you access or data you generate on the platform, such as review analytics or suggested responses, must comply with our content guidelines and applicable laws.

4. Intellectual Property Rights

All services and the entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, and the design) are owned by Mazlabs, its licensors, or other providers of such material and are protected by international copyright and trademark laws.

5. Payment and Renewal

Certain aspects of Starwise may require payment. By subscribing to our services, you agree to our payment terms, as described during the subscription process. Subscriptions are billed in advance on a recurring, periodic basis unless canceled. You are responsible for providing accurate and complete billing information and keeping it up to date.

6. Cancellation and Termination

You are free to stop using Starwise at any time. We reserve the right to suspend or terminate your access to the services if you violate these Terms, engage in illegal activities, or for any other reason at our discretion. Upon termination, your right to use the services will immediately cease.

7. Modifications to the Service and Prices

Mazlabs reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part of it) with or without notice. Prices of all services are subject to change. We will provide you with reasonable notice of any price changes.

8. Data Protection

We are committed to protecting the privacy and security of your data. Please refer to our Privacy Policy for information on how we collect, use, and disclose data from our users.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions. Any disputes relating to these Terms or your use of Starwise will be subject to the exclusive jurisdiction of the courts of France. We also adhere to the General Data Protection Regulation (GDPR) for the processing of data pertaining to individuals within the European Union.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of any changes by posting the updated terms to our site or via email. Your continued use of Starwise after any changes signifies your acceptance of our new terms.

Contact Us

If you have any questions about these Terms, please contact us at [email protected].